艺达思(IDEX)
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流体工程
健康与生命科学
消防救援及多元化产品
艺达思中国销售条款和条件
销售条款和条件
1. 定义
除非另有规定，下列术语在本文中应有如下含义：
“销售订单”是指卖方出具的有关产品或服务的销售订单。
“卖方”是指销售订单中的销售者。
“买方”是指销售订单中的购买者。
“产品”是指销售订单中的产品。
“服务”是指销售订单中的服务。
“标准产品”是指卖方标准产品清单上列明并且满足下列各项条件的产品：(i) 并非为买方或任何其关联方或客户特别制作的、修改的或定制；(ii)可以由卖方无任何限制或制约的向其他购买者销售；及(iii) 买方或任何其关联方或客户并非是主要的或唯一的购买方或使用人。
“定制产品”是指特殊的、根据客户的情况进行个性化定制的并且并非标准的产品，包括任何未出现在卖方标准产品清单上的产品、在制品以及其他被卖方确定为非标准产品的产品。
2. 适用
除非卖方另行书面同意，否则(i) 本销售条款和条件应当适用于所有销售订单，且(ii) 任何与本销售条款和条件不同的或有冲突的其他条款或修订均不适用。
3. 合同
由卖方出具的销售订单或确认单，应当被认为卖方接受买方下达或者发送的关于购买产品和/或服务的采购订单、要求或要约，并构成对双方有约束力的最终合同，取代双方之前的询价单、采购单、报价单或所有相关讨论、协商及协议（无论其以任何形成做出）。买方在签署销售订单之时或之后对本销售条款和条件的任何添加、修改或删除，均不产生效力。
4. 价格
除非销售订单另有规定，所有的价格为卖方净价，不含税收、政府收费和其他费用，包括但不限于任何政府部门征收的销售、增值或类似的税费，运费和其他运输和交通费用，承运代理人和经纪人费用，领事认证费及进口关税，上述税款全部由买方承担。
买方承诺不向第三方泄露价格。协议期间若发生“重大市场变化”（即响价格因素的原材料、进口关税、物流费用、汇率等成本要素大幅上升），卖方有权调价。
5. 付款
除非销售订单另有规定，买方应于发货前一（1）周支付全款。买方应当按约定时间付款，不得以任何理由抵销或抵扣。
6. 交付、风险和所有权转移、验收
除非销售订单另有规定，交付条件均为Incoterms2020的EXW条款，即在卖方工厂交货，卖方不负责将货物装上买方准备的车辆。买方承担自卖方工厂所在地将货物运至目的地的全部费用和风险。产品自交付后风险转移至买方。因买方原因导致货物不能按约定日期交付的，买方应自原约定的交货之日起承担产品的风险。价款未全部付清之前，产品的所有权属于卖方。销售订单中的贸易术语应当与《国际贸易术语解释通则（2020版）》或不时更新版本中的规定相同。
除非销售订单另有规定，买方应在交付或安装调试（若应由卖方负责安装调试）后5日内完成验收或提出书面异议。产品自交货后满30日，若买方无书面异议，视为自动验收合格。
7. 赔偿和责任限制
卖方应(a) 对产品或服务所导致的第三方人身损害或财产损害负责，(b)对自身故意或重大过失所导致的损害负责。于此情形，卖方将代为买方辩护、做出赔偿并使其免受损害。买方同意由卖方全权处理由此相关的法律程序，包括选择律师等。 卖方不对偶然的或后果性的任何间接损失负责。除非法律另有规定或卖方故意或有重大过失，卖方的全部责任不应超过产品或服务的总价。
8. 退货
对于交付超过30日的产品，除非卖方要求或同意外，买方无权拒绝或退还。对任何产品拒绝或退还的主张必须在交付之后30日内进行。产品在交付后，包括但不限于在运输期间内，任何非全新、使用过或被损坏的产品不予退货。
9. 保证
在缺少卖方提供给买方的任何适用的质保文件时，本条保证应当适用。如本条款与质保文件上的条款有任何不一致，以质保文件上的条款为准。
但无论质保文件是否有规定，本第10条（未来变更）和第11条（保证排除）都应当适用。
根据本条款和条件第11条的规定，卖方向买方保证：
(a)卖方的产品其材料和工艺自交付之日起的12个月内不存在任何缺陷；并且(b)卖方提供的服务由有技术、有经验和经过培训的人士适当履行。本保证项下卖方全部的责任和义务以及买方的全部权利和救济仅限于：就产品而言，(i) 对于不符合本保证的产品，由卖方决定修理或替换产品，或(ii)卖方决定退款；就服务而言，(i) 对于不符合本保证的服务，由卖方决定重新提供服务，或(ii)卖方决定退款。是否修理、替换或退款的决定由卖方自行作出。修理或替代产品在原保证期的剩余期间继续有效。若买方认为卖方违反保证，应在保证期内及时通知卖方, 卖方不对保证期外的主张承担责任。对于买方在保证期内的任何主张，卖方有权检查和评估，以确认是否在质保范围以内。
本第9条的保证是卖方作出的唯一的和排他的保证，并且是仅针对供应的产品和提供的服务的保证，在法律允许的最大限度内，本第9条的保证代替所有其他明示或默示的保证，包括但不限于对可销售性的默示的保证以及对特定目的的适用性的默示的保证，所有其他的保证特此明确排除。
10. 未来变更
卖方自主决定对产品及其材料、零部件在何时作何种合理变更，但对于定制产品，卖方应就任何影响其形式、适合性，功能或外形的变更发出事先通知。
11. 保证排除
卖方不对如下情况提供保证：(a)产品交付后发生的损害，包括但不限于运输期间的损害；(b)除非按照书面指示或卖方的书面授权并严格按照指示行事，由卖方以外的任何人士发生的下列情况：(i) 未遵守或符合产品或服务的警告、指示和说明，(ii) 不适当或不充分的安装或启动，(iii) 不适当或不充分的服务、维修或保养，(iv) 不适当或不充分的检查或检测，(v) 不适当或不充分的修理，(vi) 篡改、变更、改变或变化，(vii) 滥用，(viii) 操作员错误。(c) 磨损和腐蚀；(d) 遵守买方的说明、指示或授权；(e) 非由卖方提供的信息、软件或商品、材料、零部件，包括但不限于买方提供或通过买方的指示取得的信息、软件或商品、材料、零部件；或(f) 处理的，注入的或使用的特别材料或物质。
12. 所有权和保密
卖方及其关联方因为履行销售订单所或由此导致所产生或发生的所有技术、工艺流程、过程、技艺、工具、设计、图纸、观念、概念和发明，无论是否给予专利权或著作权保护，应当并始终是卖方的独有的和排他的财产。对具有商业和技术性质的，从卖方及其关联方获得的或通过卖方及其关联方获得的，与销售订单有关的信息（且该等信息明确的标明或注明或以其他方式明确指明其是专有的或保密的，或其性质或获取该信息的情形使得合理人士理解其具有专属性质或保密性的），买方应当予以保密，且仅在经卖方授权的情况下方予以披露和使用。无论何时，均禁止买方对卖方的产品进行仿制、修改、复制、拆解或类似反向工程，或直接或间接的协助或要求其他供应商从事任何类似行为。买方违反本条的，应赔偿卖方由此产生的实际损失，包括但不限于因维权而产生的法律费用。
13. 违约责任
买方未经卖方书面同意，全部或部分取消销售订单的，若产品为标准产品，买方应支付取消订单金额的50%作为违约金；若产品为定制产品，卖方有权要求买方支付取消金额的100%作为违约金。卖方的实际损失大于该违约金的，以其实际损失为准。
买方迟延付款、不按约定交付日期受领货物，或未经卖方同意要求暂停或迟延发货的，每迟延一日，应向卖方支付销售订单价值0.5%的违约金。迟延超过30日的，卖方有权终止该销售订单。买方除应支付迟延违约金外，还应支付前述取消销售订单的违约金。
若卖方已向买方交付货物，但买方迟延付款超过30日的，卖方有权选择取回货物并终止销售订单。于此情形，买方将按照本条的约定承担相应的违约责任，并负责将货物退回到卖方指定的地点，运费和保险由买方承担。在卖方收回货物时，买方同意对相关货物已经开机运转、损耗、损坏、被盗或丢失等所造成的损失作相应的赔偿。
如果买方拒绝支付前述违约金，或者拒绝退回货物的，卖方有权就此采取法律行动，并可向买方追索由此产生的相关法律费用，包括但不限于诉讼或仲裁费用、保全费、执行费、律师费等。 任何一方遇有不可抗力而全部或部分不能履行销售订单或迟延履行销售订单，应自不可抗力事件发生之日起5日内，将事件情况以书面形式通知另一方，并于事件发生之日起20日内，向另一方提交导致其全部或部分不能履行或迟延履行的证明。发生不可抗力的一方在不可抗力影响的范围内免除其相应得责任，若任何一方未能依据本条款约定及时将不可抗力的情况通知对方或者未能及时提交相关证明的，应当依照本条款约定承担相应的违约责任。“不可抗力”指生效日期后发生的及妨碍任何一方全部或部分履行本合同的所有事件，而且该事件是双方不能预料、不能避免或不能克服的，包括但不限于：战争、内战、军事政变或篡权、暴动，恐怖主义行为、普遍的劳工***乱、瘟疫，流行病、自然灾害或极端自然事件、爆炸，火灾，设备损坏，运输、电信、信息系统或能源的长期崩溃。
14. 争议解决
销售订单的签署、效力、解释和履行，有关销售订单及项下提供的产品和服务的各方权利、义务和责任，以及有关销售订单以及项下提供的产品和服务产生的争议的解决，都应当受中国法律管辖。有关销售订单以及项下提供的产品和服务产生的任何争议应当提交卖方所在地法院。若买方位于中国境外的，任何争议应提交上海国际经济贸易仲裁委员会/上海国际仲裁中心进行仲裁。
15. 未来销售订单
除非另有约定 ，销售订单或向买方提供任何产品或服务不应被视为在买方与卖方之间构成、产生或导致销售代理或分销商关系，也不得构成卖方接受买方任何将来的关于该等产品或服务的购买订单，或卖方在将来向买方销售或提供该等产品或服务或其他的商品及服务的任何义务或者承诺。
16. 合规
卖方将确保根据中国的相关法律制造并供应产品和服务。若产品在销售或转售过程中涉及到美国、欧盟或中国的出口管制、个人信息保护等法律法规，还需遵循相应的规定。
Terms and Conditions for Sales
1. Definition
Unless otherwise specified, the terminology referred to herein shall have the meaning below:
“Sales Order” means any sales order or order acknowledgement for any Product or Service issued by Seller.
“Seller” means the party identified as the seller in the Sales Order.
“Purchaser” means the party identified as the purchaser in the Sales Order.
“Products” means any product specified in the Sales Order to be supplied by Seller.
“Service” means any service specified in the Sales Order to be provided by Seller.
“Standard Products” means Products which appear on Seller’s standard products list and satisfy each of the following conditions:(i) are not specially produced, modified or customized for Purchaser or any its affiliates or customers, (ii) can be readily sold by Seller without limitation or restriction to other purchasers, and (iii) Purchaser and its affiliates and customers are not the primary or sole purchasers or users.
“Customized Products” means Products which are special, customized, and otherwise not standard, including any Products which do not appear on Seller’s standard products list, work-in-process, and Products otherwise identified by Seller as not being Standard Products.
2. Application
Unless and except to the extent expressly agreed otherwise in writing by Seller: (i) these Terms & Conditions for Sales shall apply all Sales Orders, and (ii) no other terms and conditions that differ from or conflict with these Terms & Conditions for Sales shall apply.
3. Acceptance
The issuance of Sales Order or order acknowledgement by the Seller shall be regarded as the acceptance of any purchase order, request or offer placed by the Purchaser, or any quotation by the Seller with respect to the purchase of Products and/or Services, which shall constitute the binding and final contract between the parties, and supersede all prior discussions, negotiations and agreements (no matter in whatever format) between the parties. Any modification, deletion or addition of this Terms and Conditions for Sales by Purchaser shall not be valid.
4. Price
Unless otherwise specified in the Sales Order, all prices are net prices and exclusive of taxes and other charges, including but not limited to sales, value-added and similar taxes and other charges imposed by any government authority, freight and other shipping and transportation charges, forwarding agent’s and broker’s fees, consular fees and import duties, all of which shall be borne by Purchaser. Prices are subject to being adjusted due to extraordinary market conditions. As used herein, “extraordinary market conditions” means any increase in the cost of materials caused by changes in the market or for any other reason that is outside of Seller's control such as tariffs, surcharges, increased logistics costs and fluctuations in currency and raw materials, which results in a price increase of the Product.
5. Payment
Payment shall be made by Purchaser within one (1) week before shipment unless otherwise specified in the Sales Order. Purchaser shall pay each invoice in full without set-off or reduction.
6. Delivery, Risk and Title, Acceptance of Products
Unless otherwise specified in the Sales Order, the delivery condition is based on the term of EXW, i.e. EX Works, as defined in Incoterms 2020, and the risks pertaining to the Products shall be transferred to the Purchaser upon delivery. The title of the Products belongs to the Seller before full payment by the Purchaser.
Unless otherwise specified in the Sales Order, the Purchaser shall complete the acceptance of goods or lodge written claim within 5 days upon delivery or installation and commission (in case Seller is liable for installation or commissioning). Unless due to the Seller’s reason, the Products shall be automatically accepted by the Purchaser after 30 days upon delivery.
7. Seller Indemnity and Liability Limitations
The Seller shall defend, indemnify and hold harmless Purchaser against (a) third party claims for personal injury or property damage to the extent caused by a defect in the Products or Services; and (b) claim’s arising out of Seller’s willful misconduct, gross negligence or negligent acts or omissions. Purchaser grants Seller exclusive direction and control of the investigation, defense and settlement of such claims, including, but not limited to, selection of legal counsel.
To the fullest extent permissible by law, in no event shall Seller be liable to Purchaser for special, punitive, indirect or consequential damages of any kind, including, but not limited to, lost profits, downtime, or loss of business in connection with the manufacture, sale, handling, repair, replacement or use of the Products or Services. In no event will Seller’s aggregate liability hereunder, whether in contract or tort or any other theory of liability, exceed the purchase price of the Products or Services giving rise to the claim, even if the Seller is advised or placed on notice of the possibility or such penalties or damages.
8. Product Return
Subject to Paragraph 7 hereof, Purchaser shall not be entitled to reject or return, and Seller shall not be required to accept the rejection or return of, any Product at any time more than 30 days after delivery has occurred, and any claim for rejection or return of any Product must be made within 30 days after delivery has occurred. A Product that is not new, is used, or is damaged after delivery, including, but not limited to, during shipment, may not be returned.
9. Warranty
This Paragraph (Warranty), including its sub-clauses, shall apply in absence of any applicable warranty document provided by Seller to Purchaser. In case of any discrepancy between the provisions of this clause and the warranty document, the provisions of the warranty document shall control; provided, however, that Paragraph 10 hereof (Future Modifications) and Paragraph 11 hereof (Warranty Exclusions) shall always prevail. Subject to Paragraph 11 hereof, Seller warrants to Purchaser that:(a) a Product in the form shipped by Seller will be free from defects in material and workmanship for a warranty period of 12 months from the date of delivery; and (b) a Service performed by Seller will be properly performed by personnel with skill, experience and training appropriate to the Service. The sole liability and obligation of Seller and sole right and remedy of Purchaser under this warranty is limited to:(a) in the case of Products, to either (i) the repair or replacement of a Product determined by Seller or (ii) refund of a Product determined by Seller; and(b) in the case of Services, (i) the reperformance of a Service determined by Seller, or (ii) the refund to Purchaser. The decision whether to repair, replace, refund shall be made solely by Seller. Seller may require that a Product that is the subject of a warranty claim be returned to it or one of its affiliates for inspection and evaluation. Repaired Products and replacement Products shall be warranted for the remainder of the original Warranty Period. The warranty in this Paragraph 9 is the sole and exclusive warranty made by Seller and the only warranty under which Products are supplied and Services are provided, and, to the maximum extent permitted by law, the warranty in this Paragraph 9 is in lieu of all other warranties, express and implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, all of which other warranties are hereby expressly disclaimed.
10. Future Modifications
Products and materials, components and parts for Products may be modified in any respect at any time; provided, however, that Seller will provide Purchaser with advance notice of any modification to a Customized Product that affects form, fit, function or performance. Seller shall have no obligation to offer or incorporate modifications or improvements that may be made to other products it supplies in Products supplied to Purchaser.
11. Warranty Exclusions
No warranty with respect to any defect, deficiency or nonconformance in any Product or Service or other issue with respect to any Product or Service that directly or indirectly is attributable to, results from, or caused by:(a) damage after delivery, including, but not limited to, during shipment;(b) any of the following by anyone other than Seller unless done at the written direction or with the written authorization of Seller and strictly in accordance with its instructions: (i) failure to observe or comply with warnings, instructions and directions provided with Products or Services, (ii) improper or inadequate installation or setup, (iii) improper or inadequate servicing, maintenance or care, (iv) improper or inadequate inspection or monitoring, (v) improper or inadequate repair, (vi) tampering, modifications, alterations or changes, (vii) misuse, or (viii) operator error.(c) abrasive wear or corrosion;(d) compliance with a direction, specification or mandate of Purchaser;(e) information, software, or a product, material, component or part not supplied by Seller, including, but not limited to, information, software, or a product, material, component or part furnished by Purchaser or through a source directed by Purchaser; or (f) the particular material or substance processed, pumped or used.
12. Ownership and Confidentiality
All techniques, processes, procedures, skills, tools, designs, drawings, ideas, concepts and inventions created or generated by Seller and its affiliates from and as a result of the performance of the Sales Order, whether or not patented or copyrightable, shall be and remain the sole and exclusive property of Seller. Purchaser shall maintain in strict confidence and disclose and use only as authorized by Seller all information of a commercial or a technical nature obtained from or through Seller and its affiliates in connection with the Sales Order which is either clearly labeled or marked or otherwise clearly identified as being proprietary or confidential or is of a nature or obtained under circumstances that a reasonable person would understand the information to be proprietary or confidential. The Purchaser is not allowed to duplicate, translate, modify, copy, print out, disassemble, reengineer, decompile or otherwise tamper with the products, spare parts or any firmware, circuit board or software provided by the Seller. Otherwise, the Seller has the right to recover its actual losses including the legal fees.
13. Liquidated Damages
If Purchaser terminates Sales Order in whole or in part, without written consent of the Seller, the Seller may ask the Purchaser to pay 50% of the cancelled amount as liquidated damages in case the Products are Standard Products. If the Products are Customized Products, the Seller may ask the Purchaser to pay 100% of the cancelled amount as liquidated damages. If the Seller’s actual loss is higher than liquidated damages, the actual losses shall prevail.
If Purchaser delays to make payment or delays to receive the Products upon delivery, Purchaser shall pay the liquidated damages amounting to 0.5% of the Sales Order daily. When such delay exceeds 30 days, the Seller may cancel the Sales Order and ask for the liquidated damages for the delay and cancelation accumulatively.
If Purchaser delays to make payment for more than 30 days after delivery of Products, Seller may ask Purchaser to return the Products to the place designated by the Seller, whereof the fees for carriage and insurance shall be paid by the Purchaser. The Purchaser agrees to compensate for any losses caused by running, depreciation, damage, theft or loss of the Products to be returned to the Seller.
If Purchaser fails to pay the aforesaid liquidated damages or refuses to return the Products, the Seller may take legal actions and recover all legal costs incurred including but not limited to arbitration or court filing fee, court enforcement fee, attorney fees.
Either party is not liable for any failure to perform its obligations hereunder resulting directly or indirectly from or contributed to by Force Majeure events which are unforeseen, unavoidable or insurmountable by both parties, such as acts of God, acts of civil or military authorities, riots, rebellions and revolutions, military or usurped power, act of terrorism, epidemics or pandemics or explosion, fire, destruction of equipment, prolonged break-down of transport, telecommunication, information system or energy; provided, however, the affected shall promptly notify the other party of the occurrence of force majeure within 5 days and shall certify with relevant proof materials by fax or email within 20 days after the occurrence of the incident.
14. Dispute Settlement
The execution, effect, interpretation and performance of the Sales Order, the rights, liabilities and obligations of the parties in connection with the Sales Order and the Products and Services supplied and provided thereunder, and resolution of disputes arising in connection with the Sales Order and the Products and Services supplied and provided thereunder shall be governed by the laws of the People’s Republic of China. Any dispute arising in connection with the Sales Order and the Products and Services supplied and provided thereunder shall be submitted to the competent court of where the Seller locates. If the Purchaser is outside China, any dispute arising from or in connection with this Sales Order shall be submitted to Shanghai International Economic and Trade Arbitration Commission/Shanghai International Arbitration Center for arbitration.
15. Future Sales Orders
No Sales Order or sale or supply of any Product or Service to Purchaser shall be deemed to constitute, create or give rise to any sales agent or distributor relationship between Purchaser and Seller or obligate Seller to accept any future purchase order from Purchaser for such Product or Service or any other product or service or otherwise obligate Seller to sell or supply such Product or Service or any other product or service to Purchaser in the future.
16. Trade Compliance
Seller ensures the manufacture and selling of the Products in compliance with applicable laws of the People’s Republic of China. The selling, reselling, re-exporting or otherwise transferring of Products to Purchaser or other reseller, end user may be subject to applicable export controls and personal data protection laws, rules or regulations of US, EU, China or other countries, and Seller and Purchaser agree to abide all applicable laws in this regard.
1. 定义
除非另有规定，下列术语在本文中应有如下含义：
“销售订单”是指卖方出具的有关产品或服务的销售订单。
“卖方”是指销售订单中的销售者。
“买方”是指销售订单中的购买者。
“产品”是指销售订单中的产品。
“服务”是指销售订单中的服务。
“标准产品”是指卖方标准产品清单上列明并且满足下列各项条件的产品：(i) 并非为买方或任何其关联方或客户特别制作的、修改的或定制；(ii)可以由卖方无任何限制或制约的向其他购买者销售；及(iii) 买方或任何其关联方或客户并非是主要的或唯一的购买方或使用人。
“定制产品”是指特殊的、根据客户的情况进行个性化定制的并且并非标准的产品，包括任何未出现在卖方标准产品清单上的产品、在制品以及其他被卖方确定为非标准产品的产品。
2. 适用
除非卖方另行书面同意，否则(i) 本销售条款和条件应当适用于所有销售订单，且(ii) 任何与本销售条款和条件不同的或有冲突的其他条款或修订均不适用。
3. 合同
由卖方出具的销售订单或确认单，应当被认为卖方接受买方下达或者发送的关于购买产品和/或服务的采购订单、要求或要约，并构成对双方有约束力的最终合同，取代双方之前的询价单、采购单、报价单或所有相关讨论、协商及协议（无论其以任何形成做出）。买方在签署销售订单之时或之后对本销售条款和条件的任何添加、修改或删除，均不产生效力。
4. 价格
除非销售订单另有规定，所有的价格为卖方净价，不含税收、政府收费和其他费用，包括但不限于任何政府部门征收的销售、增值或类似的税费，运费和其他运输和交通费用，承运代理人和经纪人费用，领事认证费及进口关税，上述税款全部由买方承担。
买方承诺不向第三方泄露价格。协议期间若发生“重大市场变化”（即响价格因素的原材料、进口关税、物流费用、汇率等成本要素大幅上升），卖方有权调价。
5. 付款
除非销售订单另有规定，买方应于发货前一（1）周支付全款。买方应当按约定时间付款，不得以任何理由抵销或抵扣。
6. 交付、风险和所有权转移、验收
除非销售订单另有规定，交付条件均为Incoterms2020的EXW条款，即在卖方工厂交货，卖方不负责将货物装上买方准备的车辆。买方承担自卖方工厂所在地将货物运至目的地的全部费用和风险。产品自交付后风险转移至买方。因买方原因导致货物不能按约定日期交付的，买方应自原约定的交货之日起承担产品的风险。价款未全部付清之前，产品的所有权属于卖方。销售订单中的贸易术语应当与《国际贸易术语解释通则（2020版）》或不时更新版本中的规定相同。
除非销售订单另有规定，买方应在交付或安装调试（若应由卖方负责安装调试）后5日内完成验收或提出书面异议。产品自交货后满30日，若买方无书面异议，视为自动验收合格。
7. 赔偿和责任限制
卖方应(a) 对产品或服务所导致的第三方人身损害或财产损害负责，(b)对自身故意或重大过失所导致的损害负责。于此情形，卖方将代为买方辩护、做出赔偿并使其免受损害。买方同意由卖方全权处理由此相关的法律程序，包括选择律师等。 卖方不对偶然的或后果性的任何间接损失负责。除非法律另有规定或卖方故意或有重大过失，卖方的全部责任不应超过产品或服务的总价。
8. 退货
对于交付超过30日的产品，除非卖方要求或同意外，买方无权拒绝或退还。对任何产品拒绝或退还的主张必须在交付之后30日内进行。产品在交付后，包括但不限于在运输期间内，任何非全新、使用过或被损坏的产品不予退货。
9. 保证
在缺少卖方提供给买方的任何适用的质保文件时，本条保证应当适用。如本条款与质保文件上的条款有任何不一致，以质保文件上的条款为准。
但无论质保文件是否有规定，本第10条（未来变更）和第11条（保证排除）都应当适用。
根据本条款和条件第11条的规定，卖方向买方保证：
(a)卖方的产品其材料和工艺自交付之日起的12个月内不存在任何缺陷；并且(b)卖方提供的服务由有技术、有经验和经过培训的人士适当履行。本保证项下卖方全部的责任和义务以及买方的全部权利和救济仅限于：就产品而言，(i) 对于不符合本保证的产品，由卖方决定修理或替换产品，或(ii)卖方决定退款；就服务而言，(i) 对于不符合本保证的服务，由卖方决定重新提供服务，或(ii)卖方决定退款。是否修理、替换或退款的决定由卖方自行作出。修理或替代产品在原保证期的剩余期间继续有效。若买方认为卖方违反保证，应在保证期内及时通知卖方, 卖方不对保证期外的主张承担责任。对于买方在保证期内的任何主张，卖方有权检查和评估，以确认是否在质保范围以内。
本第9条的保证是卖方作出的唯一的和排他的保证，并且是仅针对供应的产品和提供的服务的保证，在法律允许的最大限度内，本第9条的保证代替所有其他明示或默示的保证，包括但不限于对可销售性的默示的保证以及对特定目的的适用性的默示的保证，所有其他的保证特此明确排除。
10. 未来变更
卖方自主决定对产品及其材料、零部件在何时作何种合理变更，但对于定制产品，卖方应就任何影响其形式、适合性，功能或外形的变更发出事先通知。
11. 保证排除
卖方不对如下情况提供保证：(a)产品交付后发生的损害，包括但不限于运输期间的损害；(b)除非按照书面指示或卖方的书面授权并严格按照指示行事，由卖方以外的任何人士发生的下列情况：(i) 未遵守或符合产品或服务的警告、指示和说明，(ii) 不适当或不充分的安装或启动，(iii) 不适当或不充分的服务、维修或保养，(iv) 不适当或不充分的检查或检测，(v) 不适当或不充分的修理，(vi) 篡改、变更、改变或变化，(vii) 滥用，(viii) 操作员错误。(c) 磨损和腐蚀；(d) 遵守买方的说明、指示或授权；(e) 非由卖方提供的信息、软件或商品、材料、零部件，包括但不限于买方提供或通过买方的指示取得的信息、软件或商品、材料、零部件；或(f) 处理的，注入的或使用的特别材料或物质。
12. 所有权和保密
卖方及其关联方因为履行销售订单所或由此导致所产生或发生的所有技术、工艺流程、过程、技艺、工具、设计、图纸、观念、概念和发明，无论是否给予专利权或著作权保护，应当并始终是卖方的独有的和排他的财产。对具有商业和技术性质的，从卖方及其关联方获得的或通过卖方及其关联方获得的，与销售订单有关的信息（且该等信息明确的标明或注明或以其他方式明确指明其是专有的或保密的，或其性质或获取该信息的情形使得合理人士理解其具有专属性质或保密性的），买方应当予以保密，且仅在经卖方授权的情况下方予以披露和使用。无论何时，均禁止买方对卖方的产品进行仿制、修改、复制、拆解或类似反向工程，或直接或间接的协助或要求其他供应商从事任何类似行为。买方违反本条的，应赔偿卖方由此产生的实际损失，包括但不限于因维权而产生的法律费用。
13. 违约责任
买方未经卖方书面同意，全部或部分取消销售订单的，若产品为标准产品，买方应支付取消订单金额的50%作为违约金；若产品为定制产品，卖方有权要求买方支付取消金额的100%作为违约金。卖方的实际损失大于该违约金的，以其实际损失为准。
买方迟延付款、不按约定交付日期受领货物，或未经卖方同意要求暂停或迟延发货的，每迟延一日，应向卖方支付销售订单价值0.5%的违约金。迟延超过30日的，卖方有权终止该销售订单。买方除应支付迟延违约金外，还应支付前述取消销售订单的违约金。
若卖方已向买方交付货物，但买方迟延付款超过30日的，卖方有权选择取回货物并终止销售订单。于此情形，买方将按照本条的约定承担相应的违约责任，并负责将货物退回到卖方指定的地点，运费和保险由买方承担。在卖方收回货物时，买方同意对相关货物已经开机运转、损耗、损坏、被盗或丢失等所造成的损失作相应的赔偿。
如果买方拒绝支付前述违约金，或者拒绝退回货物的，卖方有权就此采取法律行动，并可向买方追索由此产生的相关法律费用，包括但不限于诉讼或仲裁费用、保全费、执行费、律师费等。 任何一方遇有不可抗力而全部或部分不能履行销售订单或迟延履行销售订单，应自不可抗力事件发生之日起5日内，将事件情况以书面形式通知另一方，并于事件发生之日起20日内，向另一方提交导致其全部或部分不能履行或迟延履行的证明。发生不可抗力的一方在不可抗力影响的范围内免除其相应得责任，若任何一方未能依据本条款约定及时将不可抗力的情况通知对方或者未能及时提交相关证明的，应当依照本条款约定承担相应的违约责任。“不可抗力”指生效日期后发生的及妨碍任何一方全部或部分履行本合同的所有事件，而且该事件是双方不能预料、不能避免或不能克服的，包括但不限于：战争、内战、军事政变或篡权、暴动，恐怖主义行为、普遍的劳工***乱、瘟疫，流行病、自然灾害或极端自然事件、爆炸，火灾，设备损坏，运输、电信、信息系统或能源的长期崩溃。
14. 争议解决
销售订单的签署、效力、解释和履行，有关销售订单及项下提供的产品和服务的各方权利、义务和责任，以及有关销售订单以及项下提供的产品和服务产生的争议的解决，都应当受中国法律管辖。有关销售订单以及项下提供的产品和服务产生的任何争议应当提交卖方所在地法院。若买方位于中国境外的，任何争议应提交上海国际经济贸易仲裁委员会/上海国际仲裁中心进行仲裁。
15. 未来销售订单
除非另有约定 ，销售订单或向买方提供任何产品或服务不应被视为在买方与卖方之间构成、产生或导致销售代理或分销商关系，也不得构成卖方接受买方任何将来的关于该等产品或服务的购买订单，或卖方在将来向买方销售或提供该等产品或服务或其他的商品及服务的任何义务或者承诺。
16. 合规
卖方将确保根据中国的相关法律制造并供应产品和服务。若产品在销售或转售过程中涉及到美国、欧盟或中国的出口管制、个人信息保护等法律法规，还需遵循相应的规定。
Terms and Conditions for Sales
1. Definition
Unless otherwise specified, the terminology referred to herein shall have the meaning below:
“Sales Order” means any sales order or order acknowledgement for any Product or Service issued by Seller.
“Seller” means the party identified as the seller in the Sales Order.
“Purchaser” means the party identified as the purchaser in the Sales Order.
“Products” means any product specified in the Sales Order to be supplied by Seller.
“Service” means any service specified in the Sales Order to be provided by Seller.
“Standard Products” means Products which appear on Seller’s standard products list and satisfy each of the following conditions:(i) are not specially produced, modified or customized for Purchaser or any its affiliates or customers, (ii) can be readily sold by Seller without limitation or restriction to other purchasers, and (iii) Purchaser and its affiliates and customers are not the primary or sole purchasers or users.
“Customized Products” means Products which are special, customized, and otherwise not standard, including any Products which do not appear on Seller’s standard products list, work-in-process, and Products otherwise identified by Seller as not being Standard Products.
2. Application
Unless and except to the extent expressly agreed otherwise in writing by Seller: (i) these Terms & Conditions for Sales shall apply all Sales Orders, and (ii) no other terms and conditions that differ from or conflict with these Terms & Conditions for Sales shall apply.
3. Acceptance
The issuance of Sales Order or order acknowledgement by the Seller shall be regarded as the acceptance of any purchase order, request or offer placed by the Purchaser, or any quotation by the Seller with respect to the purchase of Products and/or Services, which shall constitute the binding and final contract between the parties, and supersede all prior discussions, negotiations and agreements (no matter in whatever format) between the parties. Any modification, deletion or addition of this Terms and Conditions for Sales by Purchaser shall not be valid.
4. Price
Unless otherwise specified in the Sales Order, all prices are net prices and exclusive of taxes and other charges, including but not limited to sales, value-added and similar taxes and other charges imposed by any government authority, freight and other shipping and transportation charges, forwarding agent’s and broker’s fees, consular fees and import duties, all of which shall be borne by Purchaser. Prices are subject to being adjusted due to extraordinary market conditions. As used herein, “extraordinary market conditions” means any increase in the cost of materials caused by changes in the market or for any other reason that is outside of Seller's control such as tariffs, surcharges, increased logistics costs and fluctuations in currency and raw materials, which results in a price increase of the Product.
5. Payment
Payment shall be made by Purchaser within one (1) week before shipment unless otherwise specified in the Sales Order. Purchaser shall pay each invoice in full without set-off or reduction.
6. Delivery, Risk and Title, Acceptance of Products
Unless otherwise specified in the Sales Order, the delivery condition is based on the term of EXW, i.e. EX Works, as defined in Incoterms 2020, and the risks pertaining to the Products shall be transferred to the Purchaser upon delivery. The title of the Products belongs to the Seller before full payment by the Purchaser.
Unless otherwise specified in the Sales Order, the Purchaser shall complete the acceptance of goods or lodge written claim within 5 days upon delivery or installation and commission (in case Seller is liable for installation or commissioning). Unless due to the Seller’s reason, the Products shall be automatically accepted by the Purchaser after 30 days upon delivery.
7. Seller Indemnity and Liability Limitations
The Seller shall defend, indemnify and hold harmless Purchaser against (a) third party claims for personal injury or property damage to the extent caused by a defect in the Products or Services; and (b) claim’s arising out of Seller’s willful misconduct, gross negligence or negligent acts or omissions. Purchaser grants Seller exclusive direction and control of the investigation, defense and settlement of such claims, including, but not limited to, selection of legal counsel.
To the fullest extent permissible by law, in no event shall Seller be liable to Purchaser for special, punitive, indirect or consequential damages of any kind, including, but not limited to, lost profits, downtime, or loss of business in connection with the manufacture, sale, handling, repair, replacement or use of the Products or Services. In no event will Seller’s aggregate liability hereunder, whether in contract or tort or any other theory of liability, exceed the purchase price of the Products or Services giving rise to the claim, even if the Seller is advised or placed on notice of the possibility or such penalties or damages.
8. Product Return
Subject to Paragraph 7 hereof, Purchaser shall not be entitled to reject or return, and Seller shall not be required to accept the rejection or return of, any Product at any time more than 30 days after delivery has occurred, and any claim for rejection or return of any Product must be made within 30 days after delivery has occurred. A Product that is not new, is used, or is damaged after delivery, including, but not limited to, during shipment, may not be returned.
9. Warranty
This Paragraph (Warranty), including its sub-clauses, shall apply in absence of any applicable warranty document provided by Seller to Purchaser. In case of any discrepancy between the provisions of this clause and the warranty document, the provisions of the warranty document shall control; provided, however, that Paragraph 10 hereof (Future Modifications) and Paragraph 11 hereof (Warranty Exclusions) shall always prevail. Subject to Paragraph 11 hereof, Seller warrants to Purchaser that:(a) a Product in the form shipped by Seller will be free from defects in material and workmanship for a warranty period of 12 months from the date of delivery; and (b) a Service performed by Seller will be properly performed by personnel with skill, experience and training appropriate to the Service. The sole liability and obligation of Seller and sole right and remedy of Purchaser under this warranty is limited to:(a) in the case of Products, to either (i) the repair or replacement of a Product determined by Seller or (ii) refund of a Product determined by Seller; and(b) in the case of Services, (i) the reperformance of a Service determined by Seller, or (ii) the refund to Purchaser. The decision whether to repair, replace, refund shall be made solely by Seller. Seller may require that a Product that is the subject of a warranty claim be returned to it or one of its affiliates for inspection and evaluation. Repaired Products and replacement Products shall be warranted for the remainder of the original Warranty Period. The warranty in this Paragraph 9 is the sole and exclusive warranty made by Seller and the only warranty under which Products are supplied and Services are provided, and, to the maximum extent permitted by law, the warranty in this Paragraph 9 is in lieu of all other warranties, express and implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, all of which other warranties are hereby expressly disclaimed.
10. Future Modifications
Products and materials, components and parts for Products may be modified in any respect at any time; provided, however, that Seller will provide Purchaser with advance notice of any modification to a Customized Product that affects form, fit, function or performance. Seller shall have no obligation to offer or incorporate modifications or improvements that may be made to other products it supplies in Products supplied to Purchaser.
11. Warranty Exclusions
No warranty with respect to any defect, deficiency or nonconformance in any Product or Service or other issue with respect to any Product or Service that directly or indirectly is attributable to, results from, or caused by:(a) damage after delivery, including, but not limited to, during shipment;(b) any of the following by anyone other than Seller unless done at the written direction or with the written authorization of Seller and strictly in accordance with its instructions: (i) failure to observe or comply with warnings, instructions and directions provided with Products or Services, (ii) improper or inadequate installation or setup, (iii) improper or inadequate servicing, maintenance or care, (iv) improper or inadequate inspection or monitoring, (v) improper or inadequate repair, (vi) tampering, modifications, alterations or changes, (vii) misuse, or (viii) operator error.(c) abrasive wear or corrosion;(d) compliance with a direction, specification or mandate of Purchaser;(e) information, software, or a product, material, component or part not supplied by Seller, including, but not limited to, information, software, or a product, material, component or part furnished by Purchaser or through a source directed by Purchaser; or (f) the particular material or substance processed, pumped or used.
12. Ownership and Confidentiality
All techniques, processes, procedures, skills, tools, designs, drawings, ideas, concepts and inventions created or generated by Seller and its affiliates from and as a result of the performance of the Sales Order, whether or not patented or copyrightable, shall be and remain the sole and exclusive property of Seller. Purchaser shall maintain in strict confidence and disclose and use only as authorized by Seller all information of a commercial or a technical nature obtained from or through Seller and its affiliates in connection with the Sales Order which is either clearly labeled or marked or otherwise clearly identified as being proprietary or confidential or is of a nature or obtained under circumstances that a reasonable person would understand the information to be proprietary or confidential. The Purchaser is not allowed to duplicate, translate, modify, copy, print out, disassemble, reengineer, decompile or otherwise tamper with the products, spare parts or any firmware, circuit board or software provided by the Seller. Otherwise, the Seller has the right to recover its actual losses including the legal fees.
13. Liquidated Damages
If Purchaser terminates Sales Order in whole or in part, without written consent of the Seller, the Seller may ask the Purchaser to pay 50% of the cancelled amount as liquidated damages in case the Products are Standard Products. If the Products are Customized Products, the Seller may ask the Purchaser to pay 100% of the cancelled amount as liquidated damages. If the Seller’s actual loss is higher than liquidated damages, the actual losses shall prevail.
If Purchaser delays to make payment or delays to receive the Products upon delivery, Purchaser shall pay the liquidated damages amounting to 0.5% of the Sales Order daily. When such delay exceeds 30 days, the Seller may cancel the Sales Order and ask for the liquidated damages for the delay and cancelation accumulatively.
If Purchaser delays to make payment for more than 30 days after delivery of Products, Seller may ask Purchaser to return the Products to the place designated by the Seller, whereof the fees for carriage and insurance shall be paid by the Purchaser. The Purchaser agrees to compensate for any losses caused by running, depreciation, damage, theft or loss of the Products to be returned to the Seller.
If Purchaser fails to pay the aforesaid liquidated damages or refuses to return the Products, the Seller may take legal actions and recover all legal costs incurred including but not limited to arbitration or court filing fee, court enforcement fee, attorney fees.
Either party is not liable for any failure to perform its obligations hereunder resulting directly or indirectly from or contributed to by Force Majeure events which are unforeseen, unavoidable or insurmountable by both parties, such as acts of God, acts of civil or military authorities, riots, rebellions and revolutions, military or usurped power, act of terrorism, epidemics or pandemics or explosion, fire, destruction of equipment, prolonged break-down of transport, telecommunication, information system or energy; provided, however, the affected shall promptly notify the other party of the occurrence of force majeure within 5 days and shall certify with relevant proof materials by fax or email within 20 days after the occurrence of the incident.
14. Dispute Settlement
The execution, effect, interpretation and performance of the Sales Order, the rights, liabilities and obligations of the parties in connection with the Sales Order and the Products and Services supplied and provided thereunder, and resolution of disputes arising in connection with the Sales Order and the Products and Services supplied and provided thereunder shall be governed by the laws of the People’s Republic of China. Any dispute arising in connection with the Sales Order and the Products and Services supplied and provided thereunder shall be submitted to the competent court of where the Seller locates. If the Purchaser is outside China, any dispute arising from or in connection with this Sales Order shall be submitted to Shanghai International Economic and Trade Arbitration Commission/Shanghai International Arbitration Center for arbitration.
15. Future Sales Orders
No Sales Order or sale or supply of any Product or Service to Purchaser shall be deemed to constitute, create or give rise to any sales agent or distributor relationship between Purchaser and Seller or obligate Seller to accept any future purchase order from Purchaser for such Product or Service or any other product or service or otherwise obligate Seller to sell or supply such Product or Service or any other product or service to Purchaser in the future.
16. Trade Compliance
Seller ensures the manufacture and selling of the Products in compliance with applicable laws of the People’s Republic of China. The selling, reselling, re-exporting or otherwise transferring of Products to Purchaser or other reseller, end user may be subject to applicable export controls and personal data protection laws, rules or regulations of US, EU, China or other countries, and Seller and Purchaser agree to abide all applicable laws in this regard.
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